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Privacy Policy

Last Updated: January 27, 2025

Quick Summary: We collect minimal data (only your email address for authentication) and process all your files locally in your browser. Your data never leaves your device when using our tools.

1. Introduction

Intellicat Suite ("we," "our," or "us") operates the Parquet Power Tools website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller Information

Data Controller: Intellicat Suite

Email: team@intellicat-suite.com

Website: https://intellicat-suite.com

3. Information We Collect

3.1 Personal Information

We collect minimal personal information necessary to provide our services:

Data Type Purpose Legal Basis (GDPR) Retention Period
Email Address Account creation, authentication, service communications Contract performance, Legitimate interest Until account deletion + 30 days
Authentication Data Secure login via Auth0 (social authentication) Contract performance Until account deletion
Subscription Data Payment processing, subscription management Contract performance 7 years (legal requirement)

3.2 Technical Information

We may automatically collect certain technical information:

  • Browser type and version
  • Device information
  • IP address (anonymized for analytics)
  • Usage statistics (anonymized)
  • Error logs (for service improvement)

3.3 Data We Do NOT Collect

Important: We do NOT collect, store, or process any of your data files. All file processing happens locally in your browser (client-side processing). Your Parquet files, Excel spreadsheets, and any data you process never leave your device.

4. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: To provide and maintain our Parquet Power Tools services
  • Account Management: To create and manage your user account
  • Authentication: To verify your identity and secure your account
  • Communication: To send service-related notifications, support responses, and important updates
  • Payment Processing: To process subscription payments (handled by Stripe)
  • Support: To respond to your questions and provide customer support
  • Service Improvement: To analyze usage patterns and improve our services (anonymized data only)

5. Data Sharing and Third Parties

5.1 Third-Party Services

We use the following trusted third-party services that may process your personal data:

  • Auth0: For user authentication and identity management
  • Stripe: For payment processing (subscription management)
  • Mailgun: For sending service emails (confirmations, support responses)
  • Netlify: For website hosting and content delivery

Each of these providers has their own privacy policies and security measures. We only work with providers that maintain high security standards and GDPR compliance.

5.2 Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs)
  • Certification schemes approved by supervisory authorities

6. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing: You can request limitation of processing in certain circumstances
  • Right to Data Portability: You can request your data in a structured, commonly used format
  • Right to Object: You can object to processing based on legitimate interests
  • Right to Withdraw Consent: You can withdraw consent for consent-based processing

6.1 Exercising Your Rights

To exercise any of these rights, please contact us at team@intellicat-suite.com. We will respond to your request within 30 days as required by GDPR.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption: Data transmission is secured with TLS/SSL encryption
  • Authentication: Secure authentication via Auth0 with industry-standard protocols
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Client-Side Processing: Your files never leave your browser, ensuring maximum data security
  • Regular Security Reviews: We regularly assess and update our security measures

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Account Data: Until you delete your account, plus 30 days for backup purposes
  • Subscription Data: 7 years after subscription ends (legal requirement for accounting)
  • Support Communications: 3 years for quality assurance and legal protection
  • Analytics Data: Anonymized usage data may be retained indefinitely for service improvement

9. Cookies and Tracking

Our website uses minimal cookies and tracking technologies:

  • Essential Cookies: Required for authentication and basic site functionality
  • Analytics: Anonymized usage statistics to improve our services (you can opt out)
  • Authentication Cookies: Managed by Auth0 for secure login sessions

We do not use advertising cookies or third-party tracking for marketing purposes.

10. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal requirements. We will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify users of significant changes via email
  • For material changes, provide 30 days' notice before implementation

12. Complaints and Supervisory Authority

If you have concerns about our data processing practices, you have the right to:

  • Contact us directly at team@intellicat-suite.com
  • File a complaint with your local data protection authority
  • Contact the Luxembourg National Commission for Data Protection (CNPD) as our lead supervisory authority

13. Contact Information

Data Protection Contact

Email: team@intellicat-suite.com

Subject Line: "Privacy Policy Inquiry" or "Data Protection Request"

Response Time: Within 30 days as required by GDPR

Remember: Your data files are processed entirely on your device. We never see, store, or have access to the content of your Parquet files, Excel spreadsheets, or any data you process with our tools. This client-side approach ensures maximum privacy and security for your sensitive data.

Effective Date: This Privacy Policy is effective as of January 27, 2025.